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Switch from Alpine IQ (AIQ)

Move from Alpine IQ (AIQ) in about five minutes.

Your members keep their balances, your counter keeps moving, and you get Autopilot, wallet cards and lock-screen alerts from day one.

1 · Export from Alpine IQ (AIQ)

  1. In AIQ go to Customers → Audiences and create an audience of all your members (the Personas download only gives 100 at a time).
  2. On that audience's ⋯ menu choose Export Points Report. AIQ says it works as a customer list with balances.
  3. When it's ready, download it from My Profile → Report Downloads, then upload it here.

2 · Upload to Regulars

In your dashboard go to Switch from…, choose Alpine IQ (AIQ), and upload. We recognize the columns, preview everything, and you click Import.

3 · Done

Members check in at your kiosk with their phone number (or just the last 4 digits) and see their balance. Members without a birthday on file confirm 21+ once.

What comes with you from Alpine IQ (AIQ)

✓Points / balancesin the export
✕Birthdaysnot in the export
✕Opt-in historynot in the export

AIQ notes downloads "may not be available for all accounts," and fields like opt-in status need a custom export request. Their agreement auto-renews yearly unless you give 30 days' notice, and they keep data only 90 days after termination.

Good to know before you switch

Auto-renews yearly
1-year term that "shall automatically renew"; non-renewal notice due "at least thirty (30) days prior to the end."
Source ↗
90-day data window
"no obligation to store or make available any Subscriber Data … more than ninety (90) days" after termination.
Source ↗
Downloads vary by account
"Download CSV may not be available for all accounts."
Source ↗

From Alpine IQ (AIQ)'s published docs and terms as of November 2026. Terms change, so check your own contract. Tip: export before your renewal date.

Free white-glove switch

Send us the file. We'll do the rest.

Leaving Alpine IQ (AIQ)? We'll import your members, match balances, set up your kiosk and counter signs, and have you live the same day.

Or start free and do it yourself