Move from Lightspeed / Umbrella in about five minutes.
Your members keep their balances, your counter keeps moving, and you get Autopilot, wallet cards and lock-screen alerts from day one.
1 · Export from Lightspeed / Umbrella
- X-Series (on a computer): Customers → Customers → Export list. Files cap at 1,000 customers, so export in batches if needed.
- R-Series: Customers → Customers → Export.
- Upload each file here; batches merge automatically. The loyalty balance column comes across.
2 · Upload to Regulars
In your dashboard go to Switch from…, choose Lightspeed / Umbrella, and upload. We recognize the columns, preview everything, and you click Import.
3 · Done
Members check in at your kiosk with their phone number (or just the last 4 digits) and see their balance. Members without a birthday on file confirm 21+ once.
What comes with you from Lightspeed / Umbrella
If you use Umbrella on Lightspeed, your customer list lives in Lightspeed. Export it there. Lightspeed's export is desktop-only and 1,000 customers per file.
Good to know before you switch
From Lightspeed / Umbrella's published docs and terms as of November 2026. Terms change, so check your own contract. Tip: export before your renewal date.
Send us the file. We'll do the rest.
Leaving Lightspeed / Umbrella? We'll import your members, match balances, set up your kiosk and counter signs, and have you live the same day.
Or start free and do it yourself