Move from Springbig in about five minutes.
Your members keep their balances, your counter keeps moving, and you get Autopilot, wallet cards and lock-screen alerts from day one.
1 · Export from Springbig
- In Springbig, open Reports and download the "Current customer list extract" (it's included with every account).
- Also download the Loyalty Points Balance report if your customer list doesn't show points.
- Upload the customer list here. Upload the points report second; we'll match it by phone and keep the higher balance.
2 · Upload to Regulars
In your dashboard go to Switch from…, choose Springbig, and upload. We recognize the columns, preview everything, and you click Import.
3 · Done
Members check in at your kiosk with their phone number (or just the last 4 digits) and see their balance. Members without a birthday on file confirm 21+ once.
What comes with you from Springbig
Springbig's terms say they provide your data on request "provided that Customer is in good standing and has no overdue balance," and they don't guarantee it's available after the contract ends. Export before you cancel.
Good to know before you switch
From Springbig's published docs and terms as of November 2026. Terms change, so check your own contract. Tip: export before your renewal date.
Send us the file. We'll do the rest.
Leaving Springbig? We'll import your members, match balances, set up your kiosk and counter signs, and have you live the same day.
Or start free and do it yourself