Move from SumUp Connect / Fivestars in about five minutes.
Your members keep their balances, your counter keeps moving, and you get Autopilot, wallet cards and lock-screen alerts from day one.
1 · Export from SumUp Connect / Fivestars
- SumUp doesn't publish a self-serve loyalty export. Ask SumUp support for a CSV of your loyalty customers with phone, name, points and visits.
- Upload that file here. Any CSV with a phone column works; we match the rest.
- No file yet? Start fresh: members re-join at your kiosk in 10 seconds and you can honor old balances by hand.
2 · Upload to Regulars
In your dashboard go to Switch from…, choose SumUp Connect / Fivestars, and upload. We recognize the columns, preview everything, and you click Import.
3 · Done
Members check in at your kiosk with their phone number (or just the last 4 digits) and see their balance. Members without a birthday on file confirm 21+ once.
What comes with you from SumUp Connect / Fivestars
SumUp's Customers tab shows members, visits and points, but there's no documented one-click export for loyalty data.
Good to know before you switch
From SumUp Connect / Fivestars's published docs and terms as of November 2026. Terms change, so check your own contract. Tip: export before your renewal date.
Send us the file. We'll do the rest.
Leaving SumUp Connect / Fivestars? We'll import your members, match balances, set up your kiosk and counter signs, and have you live the same day.
Or start free and do it yourself